wiki:WorkingConventions/BugTracker

Version 7 (modified by simonpj, 8 months ago) (diff)

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The Bug Tracker

We organise our work (both bug fixing and feature requests) using the Trac bug tracker. There are links to the bug tracker in the sidebar under "View tickets" and "Create ticket". See also:

Type and status

Every ticket has a status and a type, which appear in the title of the ticket. Thus "Ticket #2762 (new bug)" means status=new, and type=bug. Here's what they mean:

  • Type is one of bug, feature request, task, or proposal. The proposal type is only for library submission proposals.
  • Status says what state the ticket is in. It is one of these:
    • New is for open tickets that need to be triaged or fixed.
    • Infoneeded means that the ticket is stalled awaiting information from the submitter (or anyone else).
    • Closed means what it says.
    • Merge means that a fix has been committed to the HEAD, but should be propagated to the current release branch.
    • Patch means that the ticket includes a patch for review. We love patches! So we try hard to review patches promptly and either commit them, or start a conversation with the author.

The intention is that tickets do not live in the Merge or Patch state for long.

You change the status of a ticket using the Action box at the bottom. Particularly, if you add a patch for a ticket, click the "please review" action at the bottom to change its status to "Patch".

Other Trac ticket fields

Each ticket has a bunch of other fields too:

  • Milestone: this field is for the GHC development team to indicate by when we intend to fix the bug. We have a milestone for each planned release (e.g. "6.12.3"), and three special milestones:
    • An empty milestone field means the bug has not been triaged yet. We don't yet know if the ticket is a real, unique, issue. Once this has been established, the ticket will be given a milestone.
    • Not GHC is for tickets that are not tied to a GHC release.
    • _|_ is for tickets that have been triaged, but we don't plan to fix them for a particular release. This might be because the bug is low priority, or is simply too hard to fix right now.
  • Severity: this is set by the submitter of the ticket, and indicates how important the issue is to them, i.e. is it preventing them from doing something altogether, or just a minor annoyance. The severity might be reduced if we discover a workaround.
  • Priority: this field is for the GHC development team to help us prioritise what we work on. On a release milestone, the highest priority tickets are blockers for that release, and the high priority tickets are those that we also plan to fix before releasing. We will also try to fix as many of the normal and lower priority tickets as possible.
  • Test Case: fill in this field with the name of the test in the test suite. Typically every bug closed should have an appropriate test case added to the test suite.

    Typically we name the regression the same as the ticket (eg "T7901" for #7901), but the test case field:
    • is a quick check that there IS a regression test
    • works even if the test is named differently (eg ParserNoForallUnicode in the case of #7901)
    • works if there are multiple tests
    • tells which directory to look in (eg parser/should_fail in the case of #7901)
  • cc: we pay more attention to tickets with a long cc list, so add yourself to the cc list if you care about the ticket. It is vastly more effective if you also add a comment to explain why you care.
  • Owned by says who is committed to taking the ticket forward. We typically leave this field blank until we actively start working on it, lest others feel unable to work on a ticket because it is apparently owned, even though nothing is happening.

Re-milestoning tickets after a release

When a release is made, any open tickets on that release's milestone will be moved to the next release's milestone.

However, when moving onto a milestone for a later major release, the priority is dropped one level (or moved to _|_ if it is already lowest) - unless one of these is true:

  • priority > normal
  • contains a patch for review
  • significant support in the CC field

For example, let us follow a ticket about a bug in 7.0.x that doesn't get fixed.

  • Created in a 7.2.x milestone, priority normal
  • When 7.2 branch is closed, moved to a 7.4.x milestone, priority low
  • When 7.4 branch is closed, moved to a 7.6.x milestone, priority lowest
  • When 7.6 branch is closed, moved to a _|_ milestone, priority normal

If it were initially filed in a 7.0.x milestone then it would remain priority normal when moved to 7.2.x.

Workflow

The ticket workflow is illustrated in the following image. Most tickets will start in state "new" and, once fixed, possibly go via state "merge" if they are suitable for merging to the stable branch, before moving to state "closed". They may also go via state "infoneeded" if more information is needed from the submitter, or "patch" if a patch that needs review has been attached to the ticket.

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